Conference Call Etiquette

by on March 21, 2010

Conference CallsHave you ever been on a teleconference before? They are a great way to learn, grow and interact with other online marketers all from the comfort of your own home or office. You can participate in a teleconference anywhere you have phone service!

To make the experience successful and fun, it is best to know the following “conference call etiquette” before you attend your first call.

Here are some things to keep in mind:

  1. Arrive early and listen as people introduce themselves. It is proper etiquette to ONLY give your FIRST name and often the city or area where you are calling from.
  2. The person taking introductions as people come on the line is called the “moderator.” Some moderators as you to provide your name and website address rather than your name and location. Always stick to first names unless the moderator specifically requests something else.
  3. Always keep a positive attitude. Teleconferences are not the proper place for complaining or negativity. If you are having trouble getting your questions answered, be patient. You can always email to speaker after the call to get your questions answered.
  4. It is extremely important to be in a area that is quiet of any background noise or be sure and keep your phone “muted”. Each conference call system has a different way of muting yourself out. Typically it is to press *4 or *5 to mute yourself out and then press it again to open your line back up to the call. The moderator will tell you how to mute yourself out if they are hearing too much background noise from anyone.

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